Kyle Scott Drayton

Infrastructure & Automation Engineer

Infrastructure & Automation Engineer focused on reducing operational noise and interruption cost.

I design, stabilize, and modernize Citrix, NetScaler, and hybrid-cloud environments for regulated enterprises. When outages aren’t an option, I’m the anchor who keeps delivery platforms calm.

At a glance

  • 15+ years architecting & operating large Citrix estates
  • Enterprise healthcare & financial services expertise
  • ADC automation & modernization experience
  • CISSP, CCP-V, VCP, CC-VAD-MA certified
Location Hollywood, FL (Eastern Time)
Contact kyle@kyledrayton.com
Profiles LinkedIn GitHub

What I do

Citrix & Delivery Platforms

Design, harden, and operate global Citrix estates (NetScaler, VDI, StoreFront, WEM) with clean change control and zero-surprise cutovers.

Automation & Observability

Ship API-backed automation with PowerShell, Python, and GitHub Actions to remove toil, improve visibility, and protect audit posture.

Hybrid Infrastructure

Bridge on-prem and Azure estates—networking, identity, DR, and compliance-ready deployment patterns for regulated workloads.

Representative projects

Snapshots of work that show how I approach modernization and operational calm.

cert_renew_automation

Unified renewal/deployment pipeline for multi-domain certificates with GoDaddy DNS automation and NetScaler rollout.

infra-observations

Shared owner-profile system capturing operating rules, automation guardrails, and collaboration expectations.

kyledrayton-site

This static marketing site—designed for fast iteration, explicit value, and reviewable artifacts.

Selected experience

Highlights from recent engagements that show how I tackle complex, high-availability environments.

University of Kentucky (Contract)

NetScaler Engineer

Standardized SSL, SSL_BRIDGE, and content switching architectures across production and non-production estates. Built repeatable service group, monitor, and certificate workflows while coordinating firewall and ACI teams for clean rollouts.

Ally Financial (Contract)

Virtualization Engineer

Led steady-state Citrix production for a Fortune 500 financial institution. Automated admin tasks with PowerShell/Python, optimized Azure Virtual Desktop with FSLogix & MSIX, and drove upgrades across VMware, Hyper-V, and Nutanix.

Providence

Principal VDI Engineer

Ran operations for a 6,000-seat multisite healthcare VDI platform. Delivered Azure DR failover, FSLogix cleanup saving 17 TB, and migration from PVS to MCS ahead of vendor tooling—maintaining compliance while shipping change.

Citizens Bank, NTT Data, Allscripts, Dell Healthcare

Senior Citrix & EUC Engineer

Delivered large-scale Citrix/VMware deployments, migrations to Citrix Cloud, global NetScaler rollouts, and modernization projects for hospitals and telecom firms. Known for parachuting into escalations and leaving systems stronger than I found them.

Impact snapshots

17 TB

Storage reclaimed by automating FSLogix disk grooming for Providence.

6,000+

VDI desktops stabilized across multisite healthcare deployments.

24/7

Escalation coverage for mission-critical NetScaler VIPs supporting banking and clinical workloads.

How I work

Operating principles that keep stakeholders confident and platforms boring.

  • Spec-first, execution-second. Define intent, failure domains, and rollback before touching production.
  • Human-in-the-loop by design. Automations announce what they will do and pause for confirmation when risk warrants.
  • Event-driven alerting. Signal on exceptions, not polling noise; escalation trees stay actionable.
  • Reversible changes preferred. Ship in stages, keep rollback documented, and capture learnings in shared repos.

Credentials & continuous learning

Validation that my experience is backed by current certifications and security-focused governance.

  • CISSP – (ISC)² Certified Information Systems Security Professional
  • Citrix Certified Professional – Virtualization (CCP-V)
  • Virtual Apps and Desktops Service Integration with Microsoft Azure (CC-VAD-MA)
  • ICE – Imprivata Certified Engineer
  • VCP – VMware vSphere
  • Microsoft Azure Fundamentals
  • View badge collection on Credly →

What teams rely on me for

Feedback I receive when parachuting into complex environments.

“Kyle is the person you call when a Citrix change has to land cleanly the first time. He translates between developers, network, and security, keeps everyone calm, and leaves us with better automation than we had before.”

Director of Infrastructure, Fortune 500 Financial Services

“He understands the stakes in healthcare. Kyle stabilized our multisite VDI platform, created a recovery plan that actually works, and trained our team to maintain it. Our clinicians noticed the difference.”

VP Technology Services, Large Health System

Ready to talk about your platform?

I partner best with teams who care about uptime, security, and clean execution. Let’s discuss how I can steady and modernize your Citrix, NetScaler, or hybrid-cloud estate.